Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Mayaka 786 Ltd, trading as Desify.me. Throughout the site, the terms “we”, “us” and “our” refer to Mayaka 786 Ltd trading as Desify.me.
We provide this website, including the information, tools, products and services available through it, subject to these Terms of Service and the other policies referred to on this website.
By visiting our website and/or purchasing something from us, you agree to these Terms of Service. These Terms apply to users of the site, including browsers and customers.
Please read these Terms carefully before using our website. Nothing in these Terms affects any statutory rights that you have as a consumer.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.
SECTION 1 – ONLINE STORE TERMS
You must have the legal capacity to enter into a contract in your country of residence, or have the permission of a parent or guardian where required.
You must not use our products or website for any illegal or unauthorised purpose or use the website in a way that violates applicable law.
You must not introduce viruses, malicious code or other material intended to interfere with the operation or security of the website.
SECTION 2 – GENERAL CONDITIONS
We may refuse or cancel an order where reasonably necessary, for example where:
- payment cannot be authorised;
- we reasonably suspect fraud or misuse;
- a product is unavailable;
- there has been an obvious pricing or product-information error; or
- we are unable lawfully to fulfil the order.
Where payment has already been taken for an order that we cancel, we will provide an appropriate refund.
You may not reproduce, copy, resell or exploit substantial parts of this website or its content without our permission, except where permitted by law.
SECTION 3 – ACCURACY OF INFORMATION
We aim to ensure that the information displayed on our website is accurate and up to date.
However, occasional errors may occur in product descriptions, availability, pricing, delivery information or other content. Where we identify an error, we may correct it as soon as reasonably possible.
Nothing in this section limits your rights where goods are faulty, misdescribed or otherwise do not comply with applicable consumer law.
SECTION 4 – PRICES AND CHANGES TO THE SERVICE
Product prices may change from time to time.
Any change in price will not affect an order that we have already accepted, except where there has been an obvious pricing error and the law permits us to correct or cancel the order.
We may change, suspend or discontinue products, website features or services where reasonably necessary.
SECTION 5 – PRODUCTS AND SERVICES
Certain products may be available exclusively through our website and may have limited availability.
We aim to display product colours, images, dimensions and descriptions as accurately as reasonably possible. However, colours may appear slightly different depending on the device or display being used.
Product descriptions, specifications and pricing may be updated from time to time.
Returns and refunds are governed by our Return and Refund Policy.
Nothing in these Terms excludes or restricts your statutory rights. Goods supplied to consumers must meet the standards required by applicable law, including being of satisfactory quality, fit for purpose and as described. GOV.UK
SECTION 6 – ORDERS, BILLING AND ACCOUNT INFORMATION
You agree to provide accurate and complete information when placing an order, including your email address, billing details and delivery address.
We may contact you using the information supplied in connection with your order.
We may limit quantities or cancel orders where reasonably necessary because of stock availability, suspected fraud, misuse, pricing errors or other legitimate operational reasons.
We welcome orders from businesses, organisations, retailers and other professional customers. Larger-volume or wholesale purchases may be subject to separate pricing, payment or fulfilment arrangements where agreed with us.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to services, applications or tools operated by third parties, including payment providers, delivery providers, analytics tools and marketing platforms.
Your use of third-party services may also be subject to the provider’s own terms and privacy practices.
We are not responsible for third-party services to the extent that problems arise from matters outside our reasonable control, but this does not affect any responsibility we have to you under applicable law.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy or practices of websites operated independently from us.
You should review the relevant terms and policies before purchasing goods or services directly from a third party.
SECTION 9 – REVIEWS, COMMENTS AND USER CONTENT
If you submit a review, comment, photograph or other content to us or through our website, you confirm that you have the right to submit that content.
You must not submit material that is unlawful, defamatory, abusive, misleading, obscene, malicious or infringes another person’s intellectual-property, privacy or other rights.
Where you voluntarily submit content for publication, you grant us a non-exclusive right to display and use that content in connection with our website, products and marketing, subject to applicable law.
We may moderate or remove content where reasonably necessary.
SECTION 10 – PERSONAL INFORMATION
Our collection and use of personal information is governed by our Privacy Policy.
Where applicable, we will ask for consent before using personal information for optional marketing or non-essential tracking in accordance with applicable privacy and electronic-marketing rules.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors or inaccuracies relating to product descriptions, prices, promotions, delivery charges, delivery times or availability.
We may correct genuine errors and update information where reasonably necessary.
If an error materially affects an order you have already placed, we will contact you where appropriate and explain the available options.
SECTION 12 – PROHIBITED USES
You may not use this website:
- for unlawful purposes;
- to infringe our rights or the rights of another person;
- to submit deliberately false or misleading information;
- to upload viruses, malware or malicious code;
- to collect information about other users unlawfully;
- to spam, phish or otherwise misuse the website;
- to interfere with the website’s security or proper operation; or
- in any way prohibited by applicable law.
We may restrict access to the website where reasonably necessary to address misuse or security risks.
SECTION 13 – WARRANTIES, CONSUMER RIGHTS AND LIABILITY
Nothing in these Terms excludes or restricts:
- your statutory rights as a consumer;
- liability for death or personal injury caused by negligence;
- liability for fraud or fraudulent misrepresentation; or
- any other liability which cannot lawfully be excluded or limited.
UK consumer law does not permit a trader to remove consumers’ core rights concerning faulty or misdescribed goods through contractual wording. GOV.UK
We do not guarantee that the website will always be available, uninterrupted or completely free from technical errors.
We will not be responsible for losses caused by events outside our reasonable control where the law permits this.
If you are purchasing as a consumer, we are responsible for losses that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, subject to applicable law.
We are not responsible for business losses such as loss of profit, revenue or business opportunity where you purchase products wholly for personal or domestic use.
If you purchase from us primarily for business purposes, different legal rights may apply.
SECTION 14 – INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website, including our branding, original photographs, graphics, product copy and other original materials, is owned by or licensed to Mayaka 786 Ltd.
You may view and use the website for personal shopping and other lawful purposes.
You may not reproduce, commercially exploit or distribute substantial parts of our original content without permission, except where permitted by law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.
The remaining provisions will continue to apply.
SECTION 16 – TERMINATION AND SUSPENSION
You may stop using our website at any time.
We may restrict or suspend access to the website where reasonably necessary because of unlawful activity, fraud, abuse, security concerns or serious breaches of these Terms.
Termination or suspension does not affect rights or obligations that arose before that date.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with the policies referred to on our website, set out the terms governing your use of the website and purchases made through it.
Nothing in this section excludes any statement or information which applicable consumer law treats as binding on us.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
If you are a consumer living elsewhere, nothing in these Terms deprives you of any mandatory consumer protections that apply to you under the laws of your country of residence.
Nothing in these Terms prevents either party from using any court or dispute-resolution rights available to them under applicable law.
SECTION 19 – CHANGES TO THESE TERMS
We may update these Terms from time to time, for example to reflect changes to our business, website, services or applicable law.
The current version will be published on this page.
Changes will not retrospectively remove rights you already have in relation to an order that has been accepted.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Mayaka 786 Ltd trading as Desify.me
Company number: 11982532
VAT registration number: GB449087951
Registered office: Unit 12 Alfric Square, Peterborough, England, PE2 7JP
Registered in: England and Wales
Email: desify.me.social@gmail.com
Telephone: +44 7985 281758
Website: www.desify.me